The Charles Hotel, Chatham (Kent) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

1 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Double Room

Max:

2 persons

2 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Deluxe Triple Room

Max:

3 persons

3 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Chatham (Kent)300 m

Airports

London City (LCY) 49.3 km

London Southend (SEN) 67.1 km

Train

Chatham Train Station300 m

Bus

Bus stop 2.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Bliss

“The beds in our triple room were incredibly comfortable, ensuring we had a restful night's sleep throughout our stay.” view full review

Delicious Breakfast

“Breakfast was excellent with a fantastic variety, and for only £7.99, it was an really good value that started our day beautifully.” view full review

Spacious Comfort

“Our triple room was impressively spacious, providing us with ample room to relax and unwind during our 4-night stay.” view full review

Modern Amenities

“The shower room was modern and impeccably clean, making our daily routines comfortable and pleasant.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ

Map view

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ

City landmarks

Main Gate Rd

The Historic Dockyard Chatham

2.1 km

Castle

Rochester Castle

2.1 km

Church

Rochester Cathedral

1.7 km

Castle

Fort Amherst

900 m

Sun Pier House Sun Pier Sun Pier Medway Street

Sun Pier House Gallery

620 m

Stadium

Priestfield Stadium

2.5 km

Lines Terrace

Great Lines Heritage Park

640 m

Cemetery

Chatham Naval Memorial

1.1 km

High Street

Eastgate House

1.5 km

Church

Gillingham Spiritualist Church

1.4 km

17-19 Crow Lane Opposite The Vines park

Restoration House

1.6 km

97 High Street

Six Poor Travellers House

1.7 km

Synagogue

Chatham Memorial Synagogue

780 m

Museum

Guildhall Museum

2.0 km

Church

St Peter with St Margaret

1.9 km

Museum

Huguenot Museum

1.7 km

Castle

Upnor Castle

2.9 km

Main Gate Rd The Historic Dockyard

HMS Cavalier

1.9 km

Museum

Royal Engineers Museum

2.4 km

Bridge

Rochester Bridge

2.2 km

Park

The Vines Park

1.7 km

Park

Medway Park

2.4 km

Magpie Hall Road

Fort Luton

1.6 km

Knight Rd

Temple Manor

2.7 km

Golf Course

Gillingham Golf Club

2.9 km

Nearby

75 High Street

Nucleus Arts Rochester

370 m

13 Military Road

Nucleus Arts Creative Riverside Hub

370 m

103 High Street

Francis Iles Galleries

490 m

272 High Street

Nucleus Arts

550 m

Shopping Area

Pentagon Shopping Centre

590 m

Restaurants

Papa John's

200 m

70 New Road

Burger King

360 m

247 High Street

Wimpy

350 m

245A High Street

The Thomas Waghorn

300 m

14 Railway Street

Rochester Grill

330 m

200 High Street

McDonald's

370 m

223 High Street

Jesse's Cafe

500 m

282A High Street

Alexandra Hotel Public House

210 m

43 Railway Street

Chopstix Noodle Bar

400 m

183 High Street

Prince of Wales

340 m

1-3 Railway Street

No.64 Coffee & Brunch

730 m

64 High Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

8.0

Location

9.0

Service

7.3

Dining

7.3

William

United Kingdom, February 2024

8.2/10

The hotel is in a top-notch location, very near to the station and within reach of shops, pubs, and bars. The rooms are in perfect condition, with a cozy bed and all expected facilities working smoothly. The service from the night shift staff was exceptionally friendly. However, the dining experience is not included, though there's a French pastry option. The opportunity to step into a lovely Indian restaurant from the side of the reception adds to the charm.

Rooms

9.0

The rooms are in perfect condition, with a cozy bed and all facilities working smoothly. The real 'techy' shower is a nice touch.

Service

8.0

The night shift staff was very friendly, though some assistance with luggage up the spiral staircases would have been appreciated.

Location

9.0

The hotel's proximity to everything you need, including the station, shops, pubs, and bars, makes it an ideal spot. Stepping into the lovely Indian restaurant from the reception is a delightful surprise.

Dining

7.0

The dining experience doesn't include meals, but there's a delicious French pastry option available.

Facilities

8.0

The 'techy' shower in the rooms is a modern and convenient addition.

Michael

United Kingdom, December 2023

8.0/10

I was impressed with the hotel's convenient location near the station and the lovely Indian restaurant accessible from the reception. The rooms were well-decorated, but the water pressure in the showers was a letdown. The service, especially at night, was welcoming, although some assistance with luggage could have been more proactive.

Rooms

7.0

The rooms were modern with a real 'techy' shower but suffered from poor water pressure.

Service

8.0

The staff, particularly on night shift, was very friendly.

Location

9.0

The hotel's proximity to the station and an adjacent Indian restaurant was a highlight for me.

Dining

8.0

The dining experience was not included, but they offered aged USDA prime steaks.

Facilities

8.0

The presence of a door leading to a lovely Indian restaurant added to the charm of the hotel.

Harry

United Kingdom, June 2023

7.4/10

The hotel is conveniently located very near the station, with a couple of notable downsides in service and shower water pressure. The rooms are in perfect condition with all expected facilities working, albeit with an issue of really poor water pressure in the clean shower.

Rooms

8.0

The rooms are in perfect condition with all expected facilities in working order. The shower is very techy and clean despite the poor water pressure.

Service

6.0

My experience with the service had some ups and downs. While the night shift staff was friendly, it would have been nice if they had offered help with the spiral staircases and bags. It was unclear if the manager was present during my stay.

Location

9.0

The hotel is very near the station, which is convenient for travelers. Additionally, being close to Heathrow Airport adds to its appeal.

Dining

7.0

The dining options were not included, but I did enjoy the buttermilk biscuits that were offered.

Facilities

7.0

The hotel features a nearby Indian restaurant in the evening, providing guests with a convenient dining option.